FAQs
Frequently Asked Questions
Carpet Cleaning FAQ’s
How Often Should I Get My Carpets Professionally Cleaned?
The requirement for deep carpet cleaning depends on several factors like carpet type, foot traffic, your maintenance habits, etc. But we recommend getting your carpets professionally cleaned every 6 months.
Are There Any Health Benefits Associated With Carpet Cleaning?
Yes! There are several health benefits of getting your carpet cleaned by us. Our experts thoroughly remove the dirt, dust, allergens, and bacteria trapped inside carpet fibers and help improve the air quality. It reduces the risks of allergies and other respiratory problems.
Can Professional Carpet Cleaning Remove Tough Stains And Odors?
Professional carpet cleaning by Infinity Carpet Care can effectively remove tough stains and lingering odors from your carpet. We use effective cleaning methods that eliminate the stain and odor-causing contaminants from your carpet and give it a spotless look and fresh smell.
Do You Offer Other Services Besides Carpet Cleaning?
Yes. At Infinity Carpet Care, we specialize in Carpet Cleaning, Tile & Grout Cleaning, Pet Stain & Odor Removal, Upholstery Cleaning, Carpet Repair & Stretching, Water Damage Restoration, and Grout Repair & Color Sealing.
Pet Odor Removal FAQ’s
Can Pet Odor Removal Completely Eliminate The Smell?
Yes, our expert pet odor removal will completely eliminate the stain. We follow a standardized cleaning and deodorizing process that ensure guaranteed results. Our professionals can eliminate the musty pet odors from their source and provide you with a fresh-smelling home.
Is Pet Odor Removal Safe For My Family and Pets?
Yes it is. At Infinity Carpet Care, we use the best-quality eco-friendly products for cleaning and deodorizing. These products are completely safe for your family and pets but are tough on stubborn stains & odors. We will eliminate the lingering smells without affecting the health of your loved ones.
How often should I schedule pet odor removal services?
There is no fixed time for pet odor removal. As soon as you start experiencing musty unpleasant smells, you can hire our expert odor removal services.
Carpet Repairs And Stretching FAQ’s
When Do I Need To Consider Carpet Repair And Stretching?
There are several signs that you need carpet repair and stretching services. If you experience loose, wrinkled, or buckled carpet, it might need stretching. While for wear and tear, spots, holes, and ripped carpet you need to get your carpet repaired.
Can Carpet Repair And Stretching Improve The Overall Appearance of My Carpet
Yes. Our professional carpet repair and stretching can improve the overall appearance of your carpet and bring your wavy and worn-out carpet back to life.
Should I Clean My Carpet Before Or After The Re-Stretching?
We advise you to get your carpets cleaned after the re-stretching. Once the carpet is free from ripples and wrinkles, the cleaning process becomes effective and quick.
Grout Repairs, Replacement & Color Sealing FAQ’s
How Do I Know If My Grout Needs Repair?
There are some common signs of grout repair. If you noticed damaged/cracked grout, mold growth, loose tiles, or worn-out grout lines, it’s time to get them repaired by professionals.
Why Is Grout Color Sealing Important?
Grout color sealing adds a layer of sealant to your grout which not only gives it a refreshed look but also protects it from further damage. It fills the pores and prevents the accumulation of dirty grime and excess moisture which prevents mold growth.
After The Grout Has Been Color Sealed, Do I Still Have To Scrub It?
No. Once you get your grout color-sealed by us, you don’t need to scrub it. However, you can maintain it by moping regularly.
Tile & Grout Cleaning FAQ’s
Does Professional Tile And Grout Cleaning Work?
The answer to this question is quite simple. Yes, professional tile and grout cleaning works like a charm. Here are the reasons why professional tile and grout cleaners are worth hiring:
- Use of High-Grade Cleaning Equipment and Solutions: Tile and grout cleaning experts have all the needed high-grade cleaning equipment and solutions to clean your tile flooring well. They can remove deeply trapped dirt and debris easily from tiles and grouts.
- Your Tiles Last Longer: Getting your tiles professionally cleaned on a regular basis helps to keep them in top-notch condition. Thus, they last for a long time.
- No More Back Pain: Tile and grout cleaning is harsh on your back. The continuous crouching position adopted to clean the tile flooring leaves you with severe pain
How Often Should Tile Floors Be Professionally Cleaned?
To keep your tile floor in good condition, get them cleaned by experts at least twice a year. You can time this cleaning before the summer and spring break to get the best results. But this timeframe change as per certain conditions:
- Condition of Your Tiles: The more dirty, stained, or discolored your tiles are, the more frequently you will need to call up professionals for cleaning them.
- Traffic: This is the main reason for heavy wear and tear on tiles. Therefore, if your tile floors are subjected to heavy traffic, then they need more TLC from professionals.
How Much Does it Cost to Clean Tile And Grout?
Cleaning tiles is important to maintain the hygiene of the space. Tiles mostly suffer from dirt, debris, discolorations, stains, mold, and germs. This all can also result from bad cleaning practices. The cost of professional tile and grout cleaning varies from $240 to $750, with an average cost at $550 for steam cleaning your tile flooring.
Upholstery Cleaning FAQ’s
Why Is Upholstery Cleaning Important?
Upholstered furniture traps a massive amount of dirt, dust, and allergens which not only affect its appearance but also lead to harmful health effects like allergies. Regular upholstery cleaning helps maintain a spotless appearance of your furniture for a long time and also eliminates harmful allergens keeping your family safe.
Can You Clean Leather Furniture?
Yes. At Infinity Carpet Care, we clean all types of upholstered furniture like leather, cotton, wool, microfiber, and all types of natural and synthetic upholstery types.
Is Upholstery Cleaning Safe For All Types Of Furniture?
Yes, our upholstery cleaning methods are totally safe for all furniture types. Our cleaning technicians are experienced and can handle every cleaning task with extreme care. We ensure thorough cleaning without causing any damage to your upholstered furniture.
Can Upholstery Cleaning Help Extend The Lifespan Of Furniture?
Yes it can. Professional upholstery cleaning thoroughly removes the accumulated soil and dirt particles. Which reduces the excess wear of your upholstery and results in prolonged carpet life.
Water Damage Restoration FAQ’s
What Are The Immediate Steps To Take After Water Damage Occurs?
- If you experience natural calamities like floods, the first step is to shift your family to a safe place.
- In case of leaks or plumbing damages, find the source of water and shut off the main valve.
- Protect your valuables and claim for insurance if applicable.
- If damage is caused due to damaged plumbing, try to remove the standing water from your house.
- Contact our experts at Infinity Carpet Care and leave the cleaning and restoration to us.
How Long Does It Take To Dry Out Water Damaged Area?
The time required to dry a water-damaged area depends on different factors like the size of area, the extent of water damage, environmental conditions, and materials involved.
However, at Infinity Carpet Care we use commercial-grade equipment that makes the restoration and drying process quick and effective. We will dry out your property in the least possible time.
How Do You Restore Water Damage?
- We begin the restoration process with a detailed assessment of the damaged property.
- Then we separate the water-damaged items like carpets, upholstery, and other furniture.
- Our experts then extract the standing water and start drying the affected area. We use commercial fans and dehumidifiers to speed up the process.
- Then we carry out a cleaning and disinfection process to ensure a clean and hygienic place.
- We also carry out carpet, upholstery, and tile & grout cleaning if required.
Customer Reviews
“Rodney & his crew is truly great! He was kind enough to fit me in last minute and was quick. Did a PHENOMENAL job on the tile cleaning & carpet!!! I expect the cleaning to be good of course but What impresses me? Is how down to …”
“Super happy with their service, Rodney was very friendly, professional, and helpful when I called asking a bunch of questions before receiving service. The day of service was quick and efficient and done really well, our carpets looked …”